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    Information and guidance

    The Foundation for the Memory of the Shoah funds information and guidance programs that assist Holocaust survivors and their families in carrying out various administrative procedures.

    These services, free and open to all, provide an overview of programs available for survivors and the aid to which they are entitled, depending on their personal history and present circumstances.

    Passerelles is a national call center providing Holocaust survivors with a friendly ear, support and guidance. It is the main gateway to the organizations, community groups and public bodies most likely to meet their needs.

    Casip-Cojasor offers Holocaust survivors feeling the need to talk a friendly ear and counseling. All calls are confidential and free of charge. This service mainly offers psychological support, but other requests are also processed.

    This platform operates like a health care centre. Its social services department offers medical and social support for people suffering from economic difficulties, chronic pathologies, disabilities and Holocaust trauma.

    The AMéA platform helps and supports the Jewish community’s neediest members an assists Holocaust survivors in filing applications for compensation and for aid allowing them to continue living at home.